​​Booking & Payment Terms

Confirmation of Booking

A booking is confirmed only once the required deposit or holding fee has been received in cleared funds.

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The Company reserves the right to release any provisional date if payment is not received within the agreed timeframe.

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Events of 30 Guests or Fewer

• A 50% deposit is required upon confirmation.

• The remaining balance must be paid no later than 5 days before the event.

• Larger or multi-day events may require a non-refundable holding fee.

• Payments are accepted via bank transfer unless otherwise agreed.

• Late payments may incur interest at 5% per week on the outstanding balance.

• All payments are subject to VAT at the prevailing rate.

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Events of 30 Guests or More

• A £500 non-refundable holding fee is required to secure the event date while menus and final details are confirmed.

• This fee is deductible from the final invoice.

• The holding fee is subject to VAT.​​

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Cancellations

All cancellations must be made in writing.

Cancellation charges reflect the loss of booking opportunity, advance preparation, supplier commitments and administrative time incurred.

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More than 50 days before the event:

• The non-refundable holding fee will be retained.

• Any additional deposit paid will be refunded.

• For events of 80 guests or more, 50% of the deposit will be retained.

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30 days before the event:

• 50% of the total event fee is payable.

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14 days before the event:

• ​100% of the total event fee is payable.

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Where cancellation occurs after supplier orders have been placed or perishable goods purchased, the client may also be responsible for those costs where applicable.

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All retained sums are agreed as a genuine pre-estimate of loss and not as a penalty.​